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Dianne Cockburn Counselling and Psychotherapy Leamington Spa, Warwick, Kenilworth & Stratford Upon Avon

Privacy Notice

This Privacy notice shares how I Dianne Cockburn use and protect your information when you use this service.

Please check this Privacy Notice if you are returning to the website as it may be updated and changed.

*Website Enquiries

Enquiries submitted through the contact form on this website are retained only until the web host is confident your email has been successfully delivered to my email address.

A standard email contact form only captures an enquirer's name and email address along with IP address of the computer used to make the request.

Your email is sent to my gmail account, unfortunately I cannot guarantee the transmission of/or electronic information held within a google mail account. https://privacy.google.com/#

https://ssl.gstatic.com/policies/privacy/pdf/20180525/853e41a3/google_privacy_policy_en-GB_eu.pdf

Cookies

Cookies are small text files that are placed on your computer by websites that you visit. They are widely used in order to make websites work, or work more efficiently, as well as to provide information to the owners of the site.
This website does not require cookies in order to function properly.
You have the ability to accept or decline cookies by modifying the settings in your browser, however you may not be able to use all the interactive features of our site if cookies are disabled. To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, visit www.aboutcookies.org.


*How do you use my information?

The information you share with me will be used to -
To respond to your enquiry
To arrange an initial appointment
To administer future appointments
To keep a record of our work together.
To enable me to manage my business and financial information
To meet the requirements of any agreements we enter into in our work together.

*How do you keep and use my information?

Your information and any information shared with me will be in locked storage.

I keep your data for as long as is necessary for our work together and then destroy it when it is no longer needed.

I will share information where I have a legal obligation and or safeguarding requirement to do so, and to meet the requirements of any agreements we enter into in our work together.

*Electronic Information

I use passwords to protect my electronic information, any transmission of electronic information is at your own risk.

Email
I use a google mail account, unfortunately I cannot guarantee the transmission of/or electronic information held within a google mail account. https://privacy.google.com/#

Phone
I use a pass code on my phone
Any transmission of information is at your own risk.
My service provider Vodafone and Apple iphone may store information that has been sent and received via my phone.

*Access to Information

You are able to access your data and reasonable requests are free of charge and provided within one month.

You are able to request changes and updates to your data

You are able to request that your data is erased at any time on your request

You have the right to refuse the processing of your data.

Right to complain to the ICO if you think there is a problem with the way I am handling your data.

For any questions or complaints please contact Dianne Cockburn

Phone 07774602045 Email [email protected]

If you are not satisfied with my response you can contact the information Commisioners office www.ico.org.

Updated 31/05/18 - Privacy Notice Website


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